When you return an item, refunds are issued to the payment method used at the time of purchase, except for Cash on Delivery
|Payment Method||Refund Method||Refund Time-frame
(After the return is received by FabUnited)
|Credit Card/ Debit Card||Credit Card/ Debit Card||5-7 business days|
|Net Banking||Net Banking Account (Credited to Bank Account)||5-7 business days|
|UPI||UPI Linked Bank Account||5-7 business days|
|Cash on Delivery||
NEFT to Bank Account
5-7 business days
If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information.
When we receive a payment failure notice from your bank, we will send you an e-mail asking you to call us. When you call us back, we will collect your name and the address where you want the demand draft to be sent, and proceed with the refund.
For orders placed using Cash on Delivery as the payment method, refunds can be processed to your bank account via National Electronic Funds Transfer (NEFT). You can update the details of the bank account where you wish to receive the refund in the Your Account section.
You will need to update following information to enable us to process a refund to your account:
Refunds cannot be processed to third-party accounts. The name on your Fabunited account should match with the name of the bank account holder.
NEFT refunds will typically be processed in one business day from our end and will be credited to your account in two business days.